Stand Out Care Cards

Expert, Compassionate Team

Dedicated providers committed to your child’s progress.

Seamless Process

We make the process smooth and straightforward.

Family-Centered Approach

Parents and caregivers play an active role in the services.

Proven Success

Every small step leads to meaningful growth.

Smiling young woman and young man sitting together outdoors

Youth Peer Support (Ages 13–21)

Dedicated youth with lived experience provide mentorship, encouragement, and skill-building support. Programs run up to 12 hours per week to help young people build coping skills, self-advocacy, and confidence.

Learn More

HCBS (Home & Community-Based Services)

Personalized services delivered at home and in the community to help families develop life skills, manage behaviors, and work toward lasting goals.

Learn More

Mother reading a picture book with two young children

Health Home Care Management

Comprehensive care management connecting families to medical, behavioral health, and community resources. We coordinate every part of the care plan to ensure nothing is missed.

Learn More

Father reading a book with his young daughter

Early Intervention Services

For infants and toddlers with developmental delays, early therapy and interventions can make a lifelong difference. We support children in reaching their full potential during these critical early years.

Learn More

Young man helping an older man in a wheelchair

Adult Peer Support (Ages 18+)

Peers with lived experience of recovery provide one-on-one guidance, encouragement, and practical support. We help adults set goals, navigate services, and build confidence in daily life.

Learn More

About Us

FSS NY was founded on the belief that strong families build stronger communities. We know that navigating the healthcare and service system can be overwhelming — which is why we stand by families every step of the way.

Connect Families to Services – From peer support to early intervention, we match families with the right care.

Staff Skilled Providers – We hire and train providers who bring expertise, compassion, and lived experience.

Support the Entire Journey – From intake to ongoing care, we remain by your side.

At FSS NY, families aren’t just case numbers. They’re partners, and we are committed to empowering them to reach their goals.

Teacher talking with children in a classroom

FAQ - FSS NY

Frequently Asked Questions

General

Peer Support

HCBS

Care Management

Early Intervention

Who is eligible for services?+

Eligibility depends on the program, but in general we serve children, youth, and families who need extra support to thrive. Our team guides families through the intake process and ensures they are matched with the program that best fits their circumstances.

Where are services delivered?+

Most services take place at home or in the community, such as local libraries, parks, or schools. This flexibility allows families to receive support in the environments where children live, learn, and feel most comfortable.

Do families have to pay for services?+

All services are covered by state programs and do not require out-of-pocket costs. Our team explains coverage and handles the paperwork so families can focus on their children’s progress.

How long do services last?+

The length of services varies depending on the family’s needs and the program. Some supports are short-term, while others may continue for months or longer to ensure lasting progress.

How does Peer Support work?+

In Peer Support, individuals are matched with trained peers who have lived through similar experiences. Youth receive mentorship from trained young people, while adults work with adult peers who provide encouragement and resources to support recovery and independence.

Who provides Peer Support?+

Peer Support providers are trained youth and adults with lived experience who understand the challenges families face. They are certified to mentor and guide others through their journey.

What ages can receive Peer Support?+

Youth Peer Support is typically offered for ages 13–21, while Adult Peer Support is available starting at age 18 and up.

Can Peer Support be combined with other services?+

Yes! Many families benefit from Peer Support alongside HCBS or Care Management to create a well-rounded plan of care.

What is HCBS?+

HCBS stands for Home and Community-Based Services, which are supports delivered directly in the home and community. These services focus on skill-building, behavior management, and helping families achieve personal goals in real-world environments.

What kinds of supports are included?+

Supports may include respite care, skill development, behavioral support, caregiver education, and daily living assistance based on the child’s or family’s needs.

Who qualifies for HCBS?+

Children and youth with mental health challenges, developmental delays, or medical fragility may qualify. Eligibility is determined during the intake and assessment process.

Where are HCBS services provided?+

HCBS is typically provided in the child’s home or community settings like parks, libraries, or recreational centers to encourage skill use in everyday life.

What is Health Home Care Management?+

This program provides families with a dedicated care manager who helps coordinate all aspects of care, including health, behavioral, and community resources.

What does a care manager do?+

A care manager acts as a single point of contact, helping families navigate appointments, services, and supports so nothing falls through the cracks.

Who can get Care Management?+

Children and families with significant health, mental health, or social needs may qualify for Care Management to help coordinate their care plan.

How does Care Management support families long-term?+

Care Management is designed to provide continuous support, adjusting the family’s plan as needs change to ensure ongoing stability and progress.

What is Early Intervention?+

Early Intervention provides therapy and support services for infants and toddlers from birth to age 3 who have developmental delays.

Who is eligible for Early Intervention?+

Infants and toddlers with developmental delays or certain diagnosed conditions may qualify. Eligibility is determined by a professional evaluation.

What kinds of services are provided?+

Services may include speech therapy, occupational therapy, physical therapy, and family training to help children build essential early skills.

How do families get started with Early Intervention?+

Families can begin by contacting their local Early Intervention Program or reaching out to FSS NY for guidance on referrals and evaluations.

Jobs / Careers

Looking for meaningful work where you can make a real impact? At FSS NY, we offer career opportunities for providers who are passionate about helping children, youth, and families.

Peer Support Provider – $25/hr

Respite Provider – $25/hr

HCBS CFASS Provider – $50/hr (with BA and relevant experience)

Early Intervention ABA Therapist – $60–65/hr (with LMSW or Special Ed degree)

View All Jobs

Smiling teacher at a table with young children

Jobs / Careers

Looking for meaningful work where you can make a real impact? At FSS NY, we offer career opportunities for providers who are passionate about helping children, youth, and families.

Peer Support Provider – $25/hr

Respite Provider – $25/hr

HCBS CFASS Provider – $50/hr (with BA and relevant experience)

Early Intervention ABA Therapist – $60–65/hr (with LMSW or Special Ed degree)

View All Jobs

Why Choose FSS NY?

At FSS NY, we understand that families need more than just a service provider — they need a partner who can guide, support, and stand with them through every stage of the journey. Here’s what makes us different:

Comprehensive Approach

We support the entire family, not just one area of need. From early intervention to peer support and care management, our programs work together to create a full circle of support.

Simplified Process

We make navigating services easier. From the first call to service delivery, we guide you through referrals, paperwork, and next steps so nothing feels overwhelming.

Experienced Staff

Our team includes both trained professionals and peers with lived experience. This unique blend of expertise and empathy helps us connect with families on a deeper level.

Community Focused

Rooted in New York, we serve local families with compassion and care. Our goal is to strengthen families and build healthier communities through meaningful support.

Supporting Families, Empowering Growth

At FSS, we believe every family deserves the right support. By combining your care and insight with our trained providers, we create a safe, nurturing environment where children can thrive.

Family Care

Skilled Providers

Stronger Futures

Contact Info

For further assistance, kindly reach out to us by phone or email, and we will attend to your questions or concerns as soon as possible.

Office

930 Broadway, Woodmere NY 11598

Hours

Monday to Friday: 9:00 AM – 5:00 PM

Call

516-400-3040

Email

For Program Inquiries: gro.ynssf%40ofniTo Apply for a Job: gro.ynssf%40ffats

Let's Discuss!

Cool Floating Phone Icon Call Us

Family Supports Services